1. Who We Are

RMT Cleaning & Facility Management Services ("RMT", "we", "our") is a professional cleaning and facility management company based at Lusaka Middle, Hoima, Uganda. Our website is www.rmtuganda.com.

2. Information We Collect

When you use our website, we may collect:

• Your name, phone number, and email address when you submit a quote request or contact us
• Your property type and location for service estimation purposes
• Your browser theme preference (stored locally on your device)

We do not use Google Analytics, Facebook Pixel, or any third-party tracking cookies on this website.

3. How We Use Your Information

Information you provide through our quote form is transmitted directly to our team via WhatsApp to allow us to respond to your enquiry. We do not store form submissions on any server.

4. WhatsApp Communications

When you submit a quote request or send a question via the assistant, your message is sent to our WhatsApp number (+256 788 111 363) using WhatsApp's platform. Your use of WhatsApp is governed by WhatsApp's Privacy Policy.

5. Cookies

This website only uses a single cookie to remember whether you have accepted this notice and to store your preferred display theme (light or dark). No tracking or advertising cookies are used.

6. Data Sharing

We do not sell, rent, or share your personal data with any third parties for marketing purposes.

7. Data Security

All communications are transmitted over HTTPS. We take reasonable steps to protect any information you share with us.

8. Your Rights

You have the right to request deletion of any personal information you have shared with us. To make a request, contact us at rmtuganda@gmail.com.

9. Contact

For any privacy-related questions, contact us at:
📧 rmtuganda@gmail.com
📞 +256 777 399 813
📍 Lusaka Middle, Hoima, Uganda

1. Agreement

By accessing and using the RMT Cleaning & Facility Management Services website (www.rmtuganda.com), you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.

2. Services

RMT provides professional cleaning, fumigation, pest control, and facility management services in Uganda. All service bookings are confirmed directly with our team via WhatsApp or phone call after a quote is accepted.

3. Quotes & Pricing

• All quotes provided through this website are estimates only and are not binding until confirmed by our team in writing or via WhatsApp.
• Final pricing may vary based on property size, access conditions, or scope of work discovered on-site.
• RMT reserves the right to update pricing without prior notice.

4. Bookings & Cancellations

• Service bookings should be confirmed at least 24 hours in advance.
• Cancellations must be communicated at least 12 hours before the scheduled service.
• Late cancellations may incur a call-out fee.

5. Liability

RMT takes all reasonable care when providing services. However, RMT shall not be liable for:

• Pre-existing damage to property not reported prior to service
• Damage caused by items left unsecured by the client
• Any indirect or consequential loss arising from the use of our services

6. Intellectual Property

All content on this website including text, images, and design is the property of RMT Cleaning & Facility Management Services. You may not reproduce or distribute any content without written permission.

7. Governing Law

These Terms are governed by the laws of the Republic of Uganda. Any disputes shall be subject to the jurisdiction of Ugandan courts.

8. Contact

For questions about these terms, contact us at:
📧 rmtuganda@gmail.com
📞 +256 777 399 813